Spare Parts/Maintenance/Service

If either the antenna of the Deeper Quest or the remote control is broken (unable to stay raised or exhibiting other damage), can I still use the Deeper Quest?

No, we strongly recommend that you replace the antennas immediately. You should have received spare antennas with the Deeper Quest. Using damaged antennas may affect the performance and reliability of your device.

What should I do if underwater vegetation, like weed, or other items get stuck in the engine?

We highly recommend unscrewing the protective modules right away and removing any objects from the engine. If you notice that the propeller wing(s) are broken or bent out of shape, we advise replacing them.

Can the batteries of the Deeper Quest bait boat be charged using a power bank?

Yes, the Deeper Quest bait boat batteries can be charged using any power bank, irrespective of its output power. It is advisable to use a high-capacity power bank or portable power station since each Quest battery has a capacity of 6.7Ah, equivalent to 96.48 Wh. To charge the Deeper Quest bait boat batteries with a power bank, it is essential to consider the power bank's capacity and the minimum recommended supported charging current, which is 20000 mAh at USB 5V, 2A. Additionally, it's worth n...

How should I go about caring for and maintaining my Deeper Quest?

Storage: Store your Deeper Quest in a dry place when not in use to prevent moisture damage and corrosion. Cleaning: Regularly clean your bait boat after each use, especially if it has been in dirty conditions. Use fresh water to rinse off any debris and ensure that all components are thoroughly dried before storage. Battery Care: Ensure the batteries are charged at least once every six months, even when the Deeper Quest is not in use. Propeller Maintenance: Check the propellers regularly for ...

How warranty/repair service will work?

The Deeper Quest is covered by a 2-year warranty. In the unlikely event of technical issues, you'll be able to consult with our team of experts via 24/7 chat support or contact us via email at support@deeper.eu. In the case that warranty service is needed, you won't have to deal with any shops or third parties. We'll arrange free UPS shipping of your Quest to Deeper Headquarters, and the entire warranty service process shouldn't take longer than 2 weeks, including shipping time.