Spare Parts/Maintenance/Service

How should I store and charge the Deeper Quest's batteries?

It's healthy to charge the batteries after each session. When the boat is connected to the charger, its internal ventilation system will activate, removing any potential dampness from inside. You don’t need to worry about the exact percentage during charging—simply leave the boat connected until the batteries reach 100%. If you plan to store the Quest for a longer period (a few months), it's recommended to charge the batteries to at least 80%. Avoid storing the boat with batteries below 20% for...

What accessories come with the Deeper Quest bait boat, and are there any additional accessories I can purchase?

The accessories included with your new Deeper Quest bait boat are listed on our website: [Included Accessories - Deeper Quest](https://deepersonar.com/pages/quest). Additionally, you can purchase the following optional accessories: - Deeper Quest Tablet and Remote Controller Holder – This holder is designed to securely hold your tablet while using the bait boat, making it easier to control and view the Fish Deeper app alongside your remote controller. - Deeper Tripod – A versatile tripod that...

If either the antenna of the Deeper Quest or the remote control is broken (unable to stay raised or exhibiting other damage), can I still use the Deeper Quest?

No, we strongly recommend that you replace the antennas immediately. You should have received spare antennas with the Deeper Quest. Using damaged antennas may affect the performance and reliability of your device.

How can I avoid damaging the back hoppers when placing the Deeper Quest Bait Boat in the backpack?

Before placing your Deeper Quest Bait Boat into the backpack, make sure all hoppers, including the back ones, are securely closed. The back hoppers may not be easily visible from above, so always double-check them. Do not apply force or push the boat into the backpack if it doesn’t fit easily—this could lead to hinge breakage. Ensure all hoppers are closed before placing it into the backpack, and handle the boat gently to prevent the damage.

Why is it important to tightly screw the battery compartments of my Deeper Quest after charging?

Tightly securing the battery compartment after charging is essential to prevent gaps. A sealed compartment protects the batteries from damage and ensures the safe operation of your Deeper Quest. Always check that the screws are firmly in place before use.

What should I do if underwater vegetation, like weed, or other items get stuck in the engine?

We highly recommend unscrewing the protective modules right away and removing any objects from the engine. If you notice that the propeller wing(s) are broken or bent out of shape, we advise replacing them.

Can the batteries of the Deeper Quest bait boat be charged using a power bank?

Yes, the Deeper Quest bait boat batteries can be charged using any power bank, irrespective of its output power. It is advisable to use a high-capacity power bank or portable power station since each Quest battery has a capacity of 6.7Ah, equivalent to 96.48 Wh. To charge the Deeper Quest bait boat batteries with a power bank, it is essential to consider the power bank's capacity and the minimum recommended supported charging current, which is 20000 mAh at USB 5V, 2A. Additionally, it's worth n...

How should I go about caring for and maintaining my Deeper Quest?

Storage: Store your Deeper Quest in a dry place when not in use to prevent moisture damage and corrosion. Please make sure that all the hoppers are closed before placing your Deeper Quest in the backpack. Cleaning: Regularly clean your bait boat after each use, especially if it has been in dirty conditions. Use fresh water to rinse off any debris and ensure that all components are thoroughly dried before storage. Battery Care: Ensure the batteries are charged at least once every six months, ev...

How warranty/repair service will work?

The Deeper Quest is covered by a 2-year warranty. In the unlikely event of technical issues, you'll be able to consult with our team of experts via 24/7 chat support or contact us via email at support@deeper.eu. In the case that warranty service is needed, you won't have to deal with any shops or third parties. We'll arrange free UPS shipping of your Quest to Deeper Headquarters, and the entire warranty service process shouldn't take longer than 2 weeks, including shipping time.