The Deeper Quest is covered by a 2-year warranty. In the unlikely event of technical issues, you'll be able to consult with our team of experts via 24/7 chat support or contact us via email at support@deeper.eu. In the case that warranty service is needed, you won't have to deal with any shops or third parties. We'll arrange free UPS shipping of your Quest to Deeper Headquarters, and the entire warranty service process shouldn't take longer than 2 weeks, including shipping time.