Contacting Deeper

I am angler with social media presence. Can I receive sponsorship or become a pro-staff?

It is an honor to know that you see Deeper as your potential partner. If you wish to become one of our international pro-staff community members, please apply for our Deeper HEROES program. You can find all the necessary information and the application form by following this link: https://deepersonar.com/us/en_us/explore/deeper-heroes Please do not hesitate to contact us at support@deeper.eu (mailto:support@deeper.eu) if you happen to have any further questions.

Whom should I contact if I have any issues?

If you happen to have any issues with your Deeper, please don't hesitate to contact Deeper Support team and we'll do our best to fix them. If you‘re ever in need help, feel free to reach to via following channels: • Submit a ticket (https://deepersonar.com/support/ticket/create) via our website • on our Facebook page – via a Private Message • Live chat – Just click the orange live chat icon that pops up when you’re on our website (https://deepersonar.com). • Email us at support@deeper.eu ...

How can I become a Deeper business partner or distributor?

If you're looking to be one of our business partners, please fill out a partnership form here (https://deepersonar.com/en/partnership/). Alternatively, please email our sales team at sales@deeper.eu

I am a blogger / journalist / media company. Where can I get more information?

It’s great that you’re interested in our products. To find out more you can contact us directly at marketing@deeper.eu. We look forward to hearing from you.

How long does it take for a support ticket to be answered?

Usually, it takes up to one business day for us to get back to you. If your ticket was submitted during the weekend / bank holiday, it will be answered the next business day.

Are you looking for beta testers?

Whether you are a pro angler or just a regular user who wants to test new features of our App, you are always welcome to email us at support@deeper.eu We highly value the feedback we receive from professionals in the field.

I've submitted a ticket, but did not receive a response within a business day.

Sorry for that! It could be that our response have went to the spam/junk folder of your email, so please check if it ended up there.